Last Updated: November 11, 2025
1. Introduction
RealVigil (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical trial protocol deviation management platform.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email, organization)
- Clinical trial data and deviation reports
- User-generated content and communications
- Payment and billing information
2.2 Automatically Collected Information
- Log data (IP address, browser type, access times)
- Device information and usage data
- Cookies and similar tracking technologies
3. How We Use Your Information
- Provide and maintain our services
- Process transactions and send notifications
- Improve and optimize our platform
- Ensure security and prevent fraud
- Comply with legal obligations and regulatory requirements
4. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. HIPAA Compliance
For covered entities and business associates, we maintain HIPAA compliance through appropriate Business Associate Agreements (BAA). See our BAA page for more information.
7. Your Rights
- Access, update, or delete your personal information
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
8. Contact Us
For questions about this Privacy Policy, contact us at: privacy@realvigil.com