Get in Touch
Have questions about RealVigil? We're here to help. Reach out to our team and we'll get back to you as soon as possible. Whether you're interested in learning more about our platform, need technical support, or have partnership inquiries, we're ready to assist.
Sales & Demo Requests
Interested in seeing RealVigil in action? Schedule a personalized demo to see how our platform can streamline your clinical trial operations.
sales@realvigil.comResponse time: Same business day
Customer Support
Existing customers can reach our support team for technical assistance, troubleshooting, or questions about using the platform.
support@realvigil.comSupport hours: Mon-Fri, 8am-6pm EST
General Inquiries
Questions about our company, services, pricing, or partnerships? We're happy to discuss how RealVigil can fit your needs.
info@realvigil.comResponse time: Within 24 hours
Press & Media
Media inquiries, press releases, and interview requests. We're happy to provide information about RealVigil and trends in clinical trial technology.
press@realvigil.comResponse time: Within 48 hours
Compliance & Legal
Questions about BAA/DPA execution, security, or compliance documentation.
compliance@realvigil.comPartnerships & Integrations
Interested in partnering with RealVigil or building an integration?
partners@realvigil.comResponse Time Commitment
We typically respond to all inquiries within 1-2 business days. For urgent matters regarding active trials or critical system issues, existing customers can access priority support through their account portal or by marking emails as "URGENT" in the subject line.
Prefer a Call?
We're happy to schedule a call to discuss your specific needs. Email us at any of the addresses above with your availability, and we'll set up a time that works for you.